Easy Appointment Booking
Book GP and nursing appointments online 24/7 through our website or HealthEngine. For allied health services, simply call our reception during business hours.
New Patient Registration
Welcome to Madison Medical PracticeWe are delighted to welcome new patients to our family-friendly medical centre in Hornsby. Our team is committed to providing comprehensive, compassionate healthcare in a comfortable and inclusive environment.
Book Your Appointment
Contact Us
Registering as a New Patient
Getting started with your healthcare journey
Becoming a new patient at Madison Medical Practice is straightforward. You can complete the Patient Registration Form online before your first visit, or our friendly reception team will assist you upon arrival.
Our registration process collects essential information to help our health professionals provide you with personalised care from your very first consultation. We recommend arriving 10 to 15 minutes early for your initial appointment to allow time for paperwork and settling in.
For details about our consultation structure and billing, please visit our Fees page. If you have questions about Medicare eligibility or bulk billing, our For Patients section provides comprehensive information.
What to Expect at Your First Visit
We have designed our practice to make your first appointment as smooth and welcoming as possible. Here is what you can look forward to when you visit us.
Comfortable Waiting Area
Our modern facilities include a relaxing waiting area, a dedicated children's retreat, and a private baby and women's health space for your comfort.
Multicultural Team
We embrace diversity and serve patients from various cultural backgrounds. Our multicultural team of doctors and staff can assist with interpreter services if needed.
Comprehensive Services
Access a wide range of GP services, allied health professionals, pathology collection, and specialist consultations all under one roof.
Follow-Up Care
We support continuity of care with easy follow-up appointment scheduling and a clear results notification system to keep you informed.
Practice Policies
Review our practice policies including consultation fees, cancellation procedures, telehealth options, and results management before your visit.
Complete Your Patient Registration
If this is your first visit, please complete the Patient Registration Form below or with our receptionist upon arrival.
Completing your registration form ahead of time helps us prepare for your appointment and ensures we have accurate information for your medical records. The form collects your personal details, medical history, Medicare information, and emergency contact details.
Once registered, you can take advantage of our MyMedicare program for enhanced continuity of care. New patients are encouraged to book a standard 15-minute consultation, though longer appointments are available if you have multiple concerns to discuss.
For any questions about the registration process or to provide feedback, please contact us directly. Our practice manager is available to assist with any enquiries about becoming a patient at Madison Medical Practice.
Have any questions?
Common Questions for New Patients
We highly recommend booking an appointment to see your preferred doctor. Our practice does not accommodate walk-ins, so please call ahead to ensure you are seen as soon as possible. You can book online or phone our reception team during business hours.
A standard GP consultation is 15 minutes. If you feel this is not enough time for your needs, please request a double consultation when booking your appointment. This is particularly useful if you have multiple health concerns to discuss.
On weekdays, bulk billing is available for patients aged 15 years and under, 70 years and over, or those who present a valid pension card before their consultation. Adults aged 16 to 69 are privately billed, with Medicare rebates claimable. For full details, visit our Fees page.
We are open Monday to Friday from 8:00 am to 6:00 pm, and Saturday from 8:00 am to 5:00 pm. The clinic is closed on Sundays. After-hours home GP services are available via 13 SICK (13 7425). Please note that Saturday consultations are privately billed for all patients.
Telehealth consultations are available for existing patients who have attended a face-to-face appointment within the last 12 months. For patients without Medicare, private fees will apply. Learn more about our telehealth options in our Practice Policies section.